Who we are
Our website address is: https://richbay.co.za.
RICHBAY CHEMICALS (PTY) LTD recognises the importance of protecting your personal information, and as such subscribes to the principles outlined in the Protection of Personal Information Act 4/2013 that governs your right to having your personal information kept private.
RICHBAY CHEMICALS (PTY) LTD defines personal information as any information specifically about yourself that you provide us via the internet or any other channel, electronically and manual. This includes but is not limited to personal data provided to us telephonically, electronically or in manual form.
RICHBAY CHEMICALS (PTY) LTD has the highest regard for the privacy of its customers and will use personal information only as applicable in the normal course of business to provide the products and services you have requested.
RICHBAY CHEMICALS (PTY) LTD will also use this information to identify you positively when you contact us.
RICHBAY CHEMICALS (PTY) LTD does not, and will not, sell or provide personal information to third parties for independent use. We may, however, share personal information with our business partners if that information is required to provide the product or services you have requested. However, our business partners will use any information only as directed by RICHBAY CHEMICALS (PTY) LTD.
We value the information you entrust to us and will therefore take reasonable steps to protect your personal information from loss, misuse, and unauthorized alteration. The information on your customers which are maintained by us is stored in databases with built-in safeguards to ensure the privacy and confidentiality of the information.
RICHBAY CHEMICALS (PTY) LTD uses state-of-the-art technology and encryption to prevent any unauthorized access to your personal information when you register or transact on our website.
As your business partner, we keep abreast of the latest global developments in security technology to ensure that your web transactions with us are adequately secured and protected at all times.
When you use the online services or facilities provided by us, access to your personal information or online transactions will require a username and password to validate your identification and enable access to our secured environment.
You must always keep this information secret and ensure that you do not disclose it to anyone. To ensure continued prevention of unauthorized access to your information, we therefore recommend that you change your password on a regular basis or immediately if your password has been compromised in any way.